What is the importance of the warranty for your commercial food equipment?
A warranty offers reassurance that the manufacturer supports their product. Warranty coverage varies by manufacturer, but most typically include repair and parts costs for a few years after purchase. To keep the warranty valid, however, operators must meet specific requirements. Therefore, it is essential to take proactive measures to protect your food equipment warranty. By doing so, you can avoid unexpected repair expenses and ensure your equipment runs at its best.
Tips on how to maintain your commercial food equipment warranty:
1. Read the warranty terms carefully.
Familiarizing yourself with the warranty’s terms and conditions can help you avoid inadvertently jeopardizing your coverage.
2. Perform regular maintenance and cleaning.
Maintenance and cleaning not only can help you avoid issues, but it also required in the warranty. Neglect is a common reason many warranties get voided. Therefore, we recommend you abide by the manufacturer’s recommended maintenance schedule. Also, keep the surrounding areas clean and free from pests, as infestations can lead to a void warranty.
3. Follow operating instructions.
Improper usage can damage the equipment and void the warranty. So, ensure you train your staff to use the equipment according to the manufacturer’s guidelines. Doing so will also support the longevity and reliability of your equipment.
4. Use an Authorized Service Agent for repairs.
Unauthorized repairs can void your warranty, potentially leading to out-of-pocket expenses for future repairs. When a company is an Authorized Service Agent (ASA), it means their technicians are approved by the manufacturer to service the equipment under warranty. This guarantees that repairs align with the manufacturer’s standards, preserving the integrity and reliability of your equipment.
5. Report issues promptly.
Postponing repairs can worsen issues as well as complicate warranty claims. So, if your equipment experiences any issues, report it to the manufacturer or the ASA immediately.
Contact CES:
As an ASA for many major commercial food equipment brands, we got you covered for your maintenance, repair, or installation needs!
Phone: 972-686-6666
Toll-Free: 855-NO-FLAME
Service Email: CESDispatch@rsidfw.com
If you need cold side equipment service, then contact our sister company, Refrigerated Specialist Inc.
